SpecSilo Support

Last updated: October 5, 2026

How do Free and Pro work?

Free: two active machines, forever, with everything in them: specs, parts, maintenance and fuel logs, reminders, photos, manuals, receipts, and cloud backup. You also get 15 starter scans, then 5 more each month.

SpecSilo Pro: every machine you own active, and 50 scans a month, for $5.99 a month or $39.99 a year (US prices; the App Store shows the price in your currency before you buy). Pro needs a SpecSilo account, and it follows that account to any phone you sign in on.

If Pro ends, nothing is deleted. Your two oldest machines stay active and the rest wait on the shelf, where you can still read, edit and export them and their reminders keep working. They take new records again when you swap them in or come back to Pro. You can change which two are active: for 14 days after Pro ends you can swap freely, and after that a machine you shelve waits 30 days before it can come back.

How do I restore my purchase?

Pro belongs to your SpecSilo account, so on a new phone just sign in with the same account. If Pro still doesn’t show, open Settings → SpecSilo Pro and tap Restore Purchases while signed in, on a phone that uses the Apple ID (or Google account) you bought it with.

How do I manage or cancel my subscription?

Apple or Google bills the subscription, so you manage and cancel it there, not in SpecSilo:

• iPhone: open the Settings app, tap your name, then Subscriptions. Or go to apps.apple.com/account/subscriptions.
• Android: go to play.google.com/store/account/subscriptions, or open Subscriptions in the Google Play Store app.

Cancel at least 24 hours before your renewal date to avoid the next charge. Pro stays on until the end of the period you already paid for. Removing the app or deleting your SpecSilo account does not cancel a subscription.

Refunds are handled by Apple or Google under their policies. For an App Store purchase, see Apple’s refund help (requests go through reportaproblem.apple.com). For Google Play, see Google Play’s refund help.

How do I back up my records or move to a new phone?

Sign in (Settings → Account → Sign In for Cloud Sync) and SpecSilo backs up your machines, records, photos and documents to your private cloud space automatically. On the new phone, install SpecSilo and sign in with the same email and password, and everything comes back.

Without an account, your records live only on that phone, so sign in before you switch phones.

How do I export a machine?

Open the machine, scroll to the bottom, and tap Export this machine. Choose Spreadsheet (CSV) or Everything (JSON), then save or share the file. The export covers parts, maintenance, fuel and reminders; photos and files stay in the app. Export works on every plan, including machines on the shelf.

I forgot my password

On the sign-in screen, tap Forgot password? and we’ll email you a reset code. Not there? Check your spam or junk folder, or email us.

What does Scan do with my photos?

Scan reads the photo or document you pick and fills in the details for you to check before anything is saved. Nothing is sent unless you tap Scan, and the app asks your permission first. You can take it back any time in Settings → Preferences → Scan permission. Our Privacy Policy explains exactly where scans go and what is kept.

How do I delete my account?

In the app: Settings → Account → Delete Account…, then confirm twice. Your account locks right away. After a 30-day grace period we permanently erase it, normally within 7 days after the grace period ends. Changed your mind during the grace period? Email us and we will restore it.

Deleting your account does not cancel a SpecSilo Pro subscription, so cancel that first. No longer have the app? See how to delete your account by email.

Privacy and terms

Read our Privacy Policy and Terms of Service. Copyright notices go to the agent on our Copyright / DMCA page.

Who makes SpecSilo

SpecSilo is a product of Blue Bucket Studio LLC.